At Alliance we have taken steps to ensure our patients can receive treatment in a safe, and hygenic environment. Here is what we are doing to keep everyone safe!

Pre-screening

All patients will be screened for Covid-related symptoms before they can book an appointment. Upon check-in, all patients are required to complete a Covid-Screening questionnaire and consent form. Patients will be screened at every appointment.

Mandatory Masks

To minimize the risk for everyone in the clinic, all patients and staff will be wearing masks at all times. If you don’t have a mask, we’ll have one available for you to purchase.

Daily Staff Screening

All staff are screened for Covid-related symptoms prior to every shift. Our staff has been trained in proper hand hygiene practices using the Hand Hygiene E-Learning Module provided by Infection Control and Prevention Canada (IPAC). Our staff has also been trained in proper mask donning and doffing procedures.

Disinfecting and Sanitization

We’ve implemented high frequency cleaning protocols for all areas of the clinic according to the Public Health guidelines. Treatment rooms will be disinfected after every patient and high touch areas in the front reception will be cleaned several times each day. The frequency of our cleaning procedures is above the Public Health standard and all procedures will be logged and tracked.

Hand Sanitization 

There are multiple hand sanitizing stations throughout the clinic.  We’re asking patients to sanitize upon entering the clinic, throughout the appointment as needed, and before leaving the clinic.

Physical Distancing

In order to limit contact between patients and crowding in the front desk area, we ask that patients arrive at their appointments on time. Please arrive at your appointment alone, unless you require a caregiver or guardian.

Contactless Payment

We are not accepting cash at this time to limit the handling of cash.

Washrooms

We kindly ask that you use your washroom before coming to your appointment. Our bathrooms will be available for emergencies only.